At Obsidian Detailers, our main focus is on providing top-quality service and taking great care of your vehicle. We believe in trust and simplicity, and we’re less concerned with complicated legal terms. Still, these Terms and Conditions are here to protect both you and our team, making sure everyone understands the basics. Thanks for being part of our community!

1. Our Services

We provide luxury car detailing services. By booking with us, you agree to these terms.

2. Booking and Payment

  • Payment is due when service is completed

  • We accept cash, credit cards, and digital payments

  • Prices may change based on your vehicle's condition

  • You'll be notified of any price changes before we start work

3. Cancellations

  • Cancel at least 24 hours before your appointment for no charge

  • Same-day cancellations may result in a $50 fee

  • We may reschedule due to weather or other circumstances

4. Your Vehicle

  • You're responsible for removing personal items before service

  • We're not responsible for pre-existing damage

  • We'll point out any damage we notice before starting

  • Make sure your vehicle is accessible and safe to work on

5. Our Responsibility

  • We're insured and will fix any damage we cause

  • We're not responsible for damage from pre-existing issues

  • Our liability is limited to the cost of your service

  • We stand behind our work and will address issues caused by our service, consistent with these terms

6. Weather and Delays

  • Rain or extreme weather may delay outdoor services

  • We'll reschedule if conditions aren't safe

  • Indoor services continue regardless of weather

No Rain Guarantee

While we can't control the weather, if rain affects your newly detailed vehicle, we'll do our best to prioritize your appointment for a future detail service in our schedule. No complimentary re-detail is provided, but we'll work to get you back in as soon as possible.

7. Problems or Complaints

  • Contact us within 48 hours if you're not satisfied

  • We'll work with you to make things right

  • Any legal disputes will be handled in Colorado courts

8. Privacy

  • We protect your personal information

  • We may take before/after photos for our business

  • Let us know if you don't want photos taken

9. Changes

We can update these terms anytime. We'll post changes on our website.